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privacy policy
What information do we
collect?
- We collect information from you when you register on the
site, place an order, enter a contest or sweepstakes, respond to a
survey or communication such as e-mail, or participate in another site
feature.
- When ordering or registering, we may ask you for your name,
e-mail address, mailing address, phone number, credit card information
or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we
can fulfill the gift purchase. The information we collect about gift
recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your
experience and gather information about visitors and visits to our
websites. Please refer to the "Do we use 'cookies'?" section below for
information about cookies and how we use them.
How do we use your information?
We may use the information we
collect from you when you register, purchase products, enter a contest
or promotion, respond to a survey or marketing communication, surf the
website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to
deliver the type of content and product offerings in which you are most
interested.
- To allow us to better service you in responding to your
customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site
feature.
- If you have opted-in to receive our e-mail newsletter, we
may send you periodic e-mails. If you would no longer like to receive
promotional e-mail from us, please refer to the "How can you opt-out,
remove or modify information you have provided to us?" section below.
If you have not opted-in to receive e-mail newsletters, you will not
receive these e-mails. Visitors who register or participate in other
site features such as marketing programs and 'members-only' content
will be given a choice whether they would like to be on our e-mail list
and receive e-mail communications from us.
How do we protect visitor
information?
We implement a variety of security
measures to maintain the safety of your personal information. Your
personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access
rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal
information, we offer the use of a secure server. All sensitive/credit
information you supply is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our databases to be only accessed as
stated above.
Do we use "cookies"?
Yes. Cookies are small files that a
site or its service provider transfers to your computer's hard drive
through your Web browser (if you allow) that enables the site's or
service provider's systems to recognize your browser and capture and
remember certain information. For instance, we use cookies to help us
remember and process the items in your shopping cart. They are also
used to help us understand your preferences based on previous or
current site activity, which enables us to provide you with improved
services. We also use cookies to help us compile aggregate data about
site traffic and site interaction so that we can offer better site
experiences and tools in the future.
We may contract with third-party
service providers to assist us in better understanding our site
visitors. These service providers are not permitted to use the
information collected on our behalf except to help us conduct and
improve our business.
You can choose to have your
computer warn you each time a cookie is being sent, or you can choose
to turn off all cookies. You do this through your browser (like
Netscape Navigator or Internet Explorer) settings. Each browser is a
little different, so look at your browser Help menu to learn the
correct way to modify your cookies. If you turn cookies off, you won't
have access to many features that make your site experience more
efficient and some of our services will not function properly. However,
you can still place orders over the telephone by contacting customer
service.
Do we disclose the information we
collect to outside parties?
We do not sell, trade, or otherwise
transfer to outside parties your personally identifiable information
unless we provide you with advance notice, except as described below.
The term "outside parties" does not include www.freeportcoffee.com. It
also does not include website hosting partners and other parties who
assist us in operating our website, conducting our business, or
servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe
release is appropriate to comply with the law, enforce our site
policies, or protect ours or others' rights, property, or safety.
However, non-personally
identifiable visitor information may be provided to other parties for
marketing, advertising, or other uses.
How can you opt-out, remove or
modify information you have provided to us?
To modify your e-mail
subscriptions, please let us know by modifying your preferences in the
"My Account" section. Please note that due to email production
schedules you may receive any emails already in production.
To delete all of your online
account information from our database, sign into the "My Account"
section of our site and remove your shipping addresses, billing
addresses & payment information. Please note that we may maintain
information about an individual sales transaction in order to service
that transaction and for record keeping.
Third party links
In an attempt to provide you with
increased value, we may include third party links on our site. These
linked sites have separate and independent privacy policies. We
therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the
integrity of our site and welcome any feedback about these linked sites
(including if a specific link does not work).
Changes to our policy
If we decide to change our privacy
policy, we will post those changes on this page. Policy changes will
apply only to information collected after the date of the change. This policy was last modified on July
10, 2008.
Questions and feedback
We welcome your questions,
comments, and concerns about privacy. Please send us any and all
feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies
only to information collected through our website and not to
information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use,
disclaimers, and limitations of liability governing the use of our
website.
Your consent
By using our site, you consent to
our privacy policy.
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